FAQ

Frequently Asked Questions

1. How can I contact VEYORA?

   You can reach us by email at jitendra96hsp@gmail.com. If your question is about an order, please include your order number so we can help you faster.

2. What does VEYORA sell?

   We sell pet supplies for dogs and cats across Canada, including cozy beds, fun toys, grooming essentials, and smart feeders.

3. Do you ship across Canada?

   Yes, we serve customers all across Canada.

4. Where do products ship from?

   Orders are fulfilled via the store's partners. Your order is packed and shipped to you once it is ready.

5. How much is shipping?

   Shipping is free on All of our orders, irrespective of their amount.

6. How long will my order take to arrive?

   Delivery times vary by product and destination, so we don't promise a specific number of days. Tracking information is shared when your order ships.

7. How can I track my order?

   When your order ships, you will receive tracking information by email. If you need help with tracking, email us at jitendra96hsp@gmail.com with your order number.

8. What is your refund policy?

   We offer a 30-day refund policy. If you are not happy with your order, contact us within 30 days of receiving it and we will help you from there.

9. How do returns work?

   To start a return, email us at jitendra96hsp@gmail.com within 30 days of receiving your order, and we will resolve it with you individually.

10. What payment methods do you accept?

    Checkout supports debit/credit cards, digital wallets including Shop Pay, Apple Pay, and Google Pay.